For this blog post, we interviewed Patrick, an account manager at tmnxt. Learn more about Patrick and his tips on remote working.
Hi Patrick, tell us about yourself and what brought you to tmnxt?
The past year brought about many changes in my personal life. For instance, I became the father of an adorable baby girl. Professionally, I felt that it was time for a change, as well. So I browsed LinkedIn for projects that sparked interest in me and matched what I thought I was looking for. In the end, I had a selection of interesting projects and positions, and it was up to me to decide what to go for. I really recommend LinkedIn for this purpose.
In the past few years, I had a hybrid role in which account management and account executive tasks were part of day-to-day business. I was completely absorbed in this position, was responsible for clients and leads, provided targeted advice and was always focused on mutual success. Fostering personal exchange and offering support whenever needed was very important to me, and I knew that I wanted these aspects to be part of my new job as well.
Why did you decide to join tmnxt and how have the first weeks been?
I put a lot of thought into it, made pro and con lists and tried to analyse all the parameters. At the end of the day, however, I went with my gut feeling.
What’s particularly important to me is a harmonious environment in which I feel free to unfold and contribute my ideas and skills. In the application process with tmnxt, I quickly noticed the open way of communicating and a sense of community that made me feel welcome and comfortable. In short, I believe in the team, the project and the products at tmnxt. And my gut feeling told me it was the right decision.
How would you describe your current role to a good friend?
I maintain our customer relationships, which is especially important in B2B and in the wake of digitalisation. I have to know the needs and demands of our customers very well. In the best case, I become an extension of the customer and represent their needs in our company. This is of course always a balancing act, since, although service is everything, it must not be detrimental to us.
What are your wishes for your future at tmnxt?
Growth - not only for myself but for us as a team. And that the values that are currently in place remain. Also, I wish to have the pleasure of accompanying our clients on their journey for many years and that we will create a working environment that is enjoyable for everyone involved.
What are your tips for people who are joining a 100% remote team?
Design your workplace in a way that makes you feel comfortable. If possible, separate it from your living and sleeping area, to avoid blending work life and private life. Personally, I like to decorate my office with plants and family pictures.
Communication and organisation
It’s important not to be afraid of asking colleagues for help or approaching them to resolve misunderstandings. In my opinion, transparent communication is immensely important because, unlike at the office, it is harder to notice when something’s off or not going as it should. In addition, self management is key. And there is no blueprint here. Find your own rhythm and avoid distractions. This can be tricky, especially when you’re working remotely.
It is extremely important to take breaks. Especially in a job that’s 100% remote, it’s easy to get lost in work and sit at the computer for several hours straight, without drinking or eating. Taking planned breaks is absolutely necessary for efficient work.
Learn more about the advantages and disadvantages of remote working in this free ebook by tmnxt.
Do you have any questions for the tmnxt team? Our team is always happy to help.